ImportFest Inc. is committed to providing a secure environment where enthusiasts can fully enjoy their passion. At our events, safety, security, and fostering an open, inclusive, and respectful atmosphere are paramount. We have a zero-tolerance policy for any form of misconduct. Violence, mistreatment, or harassment of any kind toward our staff, exhibitors, guests, or attendees will not be tolerated. If you believe your safety or that of others is at risk, please notify on-site security immediately. If you have been involved in or witnessed an incident that requires our attention, please report it to info@importfest.com
Absolutely! Tickets will be available for purchase at the show by visiting the Ticket Counter, which opens at 11am. Please be aware that we only accept Debit, Mobile Wallet and Credit Cards at the ticket counter. We do not accept cash.
Yes! Every ticket has a distinct QR code, which will be scanned upon entry. If you’ve bought tickets for friends who won’t be arriving at the same time, there’s no issue. As long as they present the QR code upon arrival, we’ll scan them into the event individually. Please note, each QR code can only be used once for redemption.
Unfortunately there are no refunds, but you can forward your tickets to a friend or family. If forwarding tickets, please email us the name(s) of the new ticket holders at tickets-toronto@importfest.com
Attendees arriving at ImportFest between 11am and 8pm will receive a re-entry stamp, allowing them to leave and return as long as the stamp stays intact. However, after 8 pm, although admission to the show continues, re-entry stamps will not be distributed. ImportFest wraps up at 10 pm, with the last chance to enter the show at 9:30 pm. If you need clarification or uncertain about re-entry please email us at tickets-toronto@importfest.com
Upon arriving at the event, all attendees are obligated to go through a security “bag” check. The Advance ticket lines tend to be busier during the initial hours of opening and then move swiftly. Upon your arrival, kindly proceed to the ADVANCE TICKET LINE with your mobile or printed ticket(s). This line is situated just behind the entrance escalators in the main lobby. The re-entry line will also be positioned in front of the escalators.
Yes, indeed, ImportFest welcomes attendees of all ages.
Upon your arrival, kindly proceed to the ADVANCE TICKET LINE with your mobile or printed ticket(s). This line is situated just behind the entrance escalators in the main lobby. The re-entry line will also be positioned in front of the escalators, along with the “hard ticket” line for individuals who have purchased physical tickets onsite.
If you’ve bought tickets for someone else and won’t be attending, please email us at tickets-toronto@importfest.com with the name(s) of the person claiming the tickets. You can provide one name if that person is arriving with the group. If each individual plans to arrive separately, please provide us with their first and last names so we can make a note on your order.
Tickets are not mailed. Our ticketing system automatically sends email receipts upon purchase. Please review your Junk folder in case the email was redirected there. Alternatively, our onsite ticket operators can locate your ticket in our system using your first and last name. If you don’t have a ticket receipt, please be prepared to provide proof of purchase and/or identification.
Kids, under 7 are FREE
ImportFest will run from 11am to 10pm on Saturday, July 13, 2024 (one day only).. Guests usually spend approximately 2 to 4 hours during their visit.
We strongly suggest you arrive early afternoon (12pm/1pm) to enjoy the show and avoid the evening rush!
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No, only service animals are permitted
You are allowed to bring personal snacks or drinks. Please note that bringing food in for a group is not permitted.
Certainly, our event is all-inclusive. If you need any assistance, feel free to approach our event staff, and they will be more than happy to help you. Moreover, we have elevator access to the show floor exclusively reserved for guests who require assistance.
ImportFest does not provide or rent special equipment. If you require such services, please check with the Convention Centre directly or acquire one independently prior to the show.
ImportFest is rain or shine! We are the “BIGGEST” indoor tuner Car Show in the country!
Absolutely! You’re welcome to take videos and photos at ImportFest. We encourage you to share them on social media by tagging us @importfest or using the hashtags #importfest and #importfest2024.
The resale of tickets is not allowed and will result in fines and legal consequences.
“Do Not Touch” Policy for Show Cars
We kindly ask that you refrain from touching the show cars. If you are attending with young children, please ensure they are supervised at all times while inside the venue and not left unattended.
This is a friendly family event! Please dress accordingly and do not wear anything that may be considered too revealing or offensive to guests.
Vaping and smoking tobacco and cannabis is prohibited inside the MTTC.
“With increased* traction, handling and wet-braking capabilities, the NT555 G2 will get you off the line quickly, provide stability in the straights and confidence in the corners.”
Nitto Tires is the Official Tire of ImportFest.