With so much happening at the show, you’re likely to have some inquiries. To save you time, we’ve compiled a FAQ covering common questions.
Yes! Tickets can be purchased at the show by visiting the Ticket Counter, which opens at 11am. Please note that we do not accept cash at the ticket counter; only Debit and Credit Cards are accepted, with Mobile Wallet also an option.
Unfortunately there are no refunds, but you can forward your tickets to a friend or family.
Attendees arriving at ImportFest between 11am and 8pm will receive a re-entry stamp, allowing them to leave and return as long as the stamp stays intact. However, after 8 pm, although admission to the show continues, re-entry stamps will not be distributed. ImportFest wraps up at 10 pm, with the last chance to enter the show at 9:30 pm. If you need clarification or uncertain about re-entry please email us at tickets-toronto@importfest.com
Upon arriving at the event, all attendees are obligated to go through a security “bag” check. The Advance ticket lines tend to be busier during the initial hours of opening and then move swiftly.
Yes, indeed, ImportFest welcomes attendees of all ages.
Kids, under 7 are FREE
ImportFest operates from 11 am to 10 pm. Guests usually spend approximately 2 to 5 hours during their visit to the event.
For event details and show hours please visit our website at www.importfest.com
No, only service animals are permitted
You are allowed to bring personal snacks or drinks. Please note that bringing food in for a group is not permitted.
Certainly, our event is all-inclusive. If you need any assistance, feel free to approach our event staff, and they will be more than happy to help you. Moreover, we have elevator access to the show floor exclusively reserved for guests who require assistance.
ImportFest does not provide or rent special equipment. If you require such services, please check with the Convention Centre directly or acquire one independently prior to the show.
ImportFest is rain or shine! We are the “BIGGEST” indoor tuner Car Show in the country!
Absolutely! You’re welcome to take videos and photos at ImportFest. We encourage you to share them on social media by tagging us @importfest or using the hashtags #importfest and #importfest2024.
The resale of tickets is not allowed and will result in fines and legal consequences.
“Do Not Touch” Policy for Show Cars
We kindly ask that you refrain from touching the show cars. If you are attending with young children, please ensure they are supervised at all times while inside the venue and not left unattended.
This is a friendly family event! Please dress accordingly and do not wear anything that may be considered too revealing or offensive to guests.
ImportFest Inc. is committed to providing a secure environment where enthusiasts can fully enjoy their passion. At our events, safety, security, and fostering an open, inclusive, and respectful atmosphere are paramount. We have a zero-tolerance policy for any form of misconduct. Violence, mistreatment, or harassment of any kind toward our staff, exhibitors, guests, or attendees will not be tolerated. If you believe your safety or that of others is at risk, please notify on-site security immediately. If you have been involved in or witnessed an incident that requires our attention, please report it to info@importfest.com
“With increased* traction, handling and wet-braking capabilities, the NT555 G2 will get you off the line quickly, provide stability in the straights and confidence in the corners.”
Nitto Tires is the Official Tire of ImportFest.